Data Deletion

How to Request Deletion

To request deletion of your Ordaria account data, email support@ordaria.com from the email address associated with your Ordaria account.

Please include:

• Your Ordaria account email address.
• Your connected Etsy shop name.
• A short message confirming that you want your Ordaria data deleted.

Processing Time

We will process verified deletion requests within 30 days unless we need to retain limited information for legal, security, fraud prevention, or compliance reasons.

Disconnecting Etsy Access

You can also revoke Ordaria's access from your Etsy account settings. Revoking access prevents Ordaria from receiving new data from your Etsy shop, but you should still contact us if you want previously stored Ordaria data deleted.